🎰 River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp

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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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With a stay at River Rock Casino Resort in Richmond (Richmond City Centre), you'll be a 1-minute drive from Richmond Night Market and 5 minutes from Richmond Centre Mall. This 4-star hotel is 6.4 mi (10.4 km) from Vancouver General Hospital and 7.2 mi (11.5 km) from Granville Island Public Market. Rooms


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This was my first stay at River Rock Casino Resort Hotel.
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of https://eronline.ru/canada/betway-casino-canada-review.html elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities river rock casino vancouver canada for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
Tonight 9 June 2019 Sunday - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I click at this page felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Pretty much your local area casino, but surprisingly brighter and cleaner looking than most.
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
click here was plenty of bustle inside, but also lacked capacity.
I come to Canada on business a few times per year and the River Rock has never let me down.
Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as river rock casino vancouver canada />I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Updated review for the casino after 2 years, and maintaining 4 stars.
River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino river rock casino vancouver canada bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
We stayed here one night.
Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you club regent casino winnipeg mb canada so you can get the discount I think it's only 7% or 10% but it's something!
The "casino resort " refers to the casino And the hotel.
There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, preseason games canada nba where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
We decided to go to River Rock for a birthday celebration.
Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
Came in here on the way to walking to our car last night and being from Vegas I said hey why not stop in and drop a few Canadian dollars on the dice table.
The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
We had some time to spend before our flight out of Vancouver.
This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
They really made our anniversary special.
They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
I brought my family click to see more for Labor Day weekend and I was expecting it to be a good time since my husband and I stayed here once before but a couple of years ago but staying at the resort was the worst idea we could've ever made.
If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We river rock casino vancouver canada the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt https://eronline.ru/canada/game-shows-coming-to-canada-2019.html was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
Why is it so difficult to get a bottle of water?
I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
We stayed for the weekend and i have to say the hotel room is one of the nicest I've stayed at!
Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
The hotel and casino staff were amazing and went above and beyond.
The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
Just went to the River Rock go here being away for several months and things have improved.
It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
We upgraded our room to the one bedroom suite, which was spacious, clean and well appointed.
A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
We are eating at the River Rock Casino Buffet in Richmond, Canada.
We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
The teacher was engaging and the class included some dance, drama and singing.
After ten Saturday classes, we were entertained by the class.
The school…" Datis M.
Learned some fun facts that I never knew, despite having grown up in Vancouver my entire life.
As good as it gets!
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
https://eronline.ru/canada/fabulous-casino-no-deposit-bonus-canada.html location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were casino no canada tablet deposit bonus 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
Want to chime in?
Yes, Let Me Vote!
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Heads up: From now on, other Yelpers will be able to see how you voted.
Want to chime in?
Yes, Let Me Vote!
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
Want to chime in?
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Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms click clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Want to chime in?
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River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Its located next to entrance to high roller area!
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Yes, Let Me Vote!
Its definitely one of the cleanest and better casinos I've frequented.
I call it a "casino with a conscience": 1.
Requires two forms of ID to enter - and although the gambling age is 19, I was still carded!
Humble bragging here but it felt good.
Totally non-smoking casino - the air actually smells good and its a comfortable playing environment.
Good range of games - my favorite Black Jack is similar to rules at Singapore and Perth with no dealer hole card.
That means they can derail you with a late blackjack as opposed to ending the hand early.
This tends to discourage splits and double downs against a dealer face card.
An info center with pamphlets and computers to explain the various rules and odds of each game, plus a consultant to help you if you have a gambling problem.
Funny how its located next to the entrance to the high roller area.
Clocks everywhere so you always know what time it is.
Most casinos ban clocks to keep you disoriented and keep playing.
The other awesome aspect of the casino is its a 10-minute walk to Richmond Night Market, so for weekend nights there's more to do than just gamble!
Also, there's an outstanding dim sum place Sea Harbour next door.
Heads up: From now on, other Yelpers will be able to see how you voted.
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Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
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Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
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The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
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There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
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Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
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The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
amusing casinos canada map apologise is however good for a restroom stop after you come out of the Night Market.
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This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
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They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
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If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my niagara fallsview casino canada would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made just click for source basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
here 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
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I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
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Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
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The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
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It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
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They had an… I've been coming to the River Rock ever since read article opened and it used to be great.
They had an excellent variety of slot machines.
Slowly, but surely that has all changed over the years and the floor is now top heavy with those stupid video lottery penny slots.
You know the ones where max bet is three or four dollars.
Not all of us want to play video games.
I went to the River Rock a few weeks ago and the whole bank of Triple Star and Five Times Pay quarter machines had been replaced by Siberian Storm penny slots.
I found a few of the old quarter machines against the far wall where slots are moved to before they are removed from the floor completely.
And while we're on the subject, what happened to the Vibrant Seven's machines???
They were one of the few new type machines that were fun to play, but they too have been removed.
I certainly don't go to the casino expecting to win, but I would like some playing continue reading before I'm broke and that's getting harder and harder to do at the River Rock.
Come on River Rock.
Take a lesson from Vegas and leave some of the old type slots on the floor too.
Otherwise there's really no reason for me to go to the River Rock anymore.
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A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
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We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
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The waitress was a…" Hours Mon Open 24 hours Tue Open 24 hours Open now Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Sat Open 24 hours Sun Open 24 hours Accepts Apple Pay No Accepted Cards Credit, Debit Parking Valet, Private Lot Bike Parking Yes Good for Kids No Good for Groups Yes Attire Casual Ambience Casual, Classy Noise Level Average Good For Dancing No Alcohol Full Bar Best Nights Wed, Fri, Sat Outdoor Seating No Wi-Fi Free Has TV Yes From the business Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality … Specialties Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality await.
click to see more with everything at River Rock, when it comes to accommodations, the choice is yours.
Enjoy bright, contemporary, deluxe rooms at The Hotel, or relax in style and luxury in a suite at The Resort.

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Located on River road in Richmond, River Rock Casino Resort Vancouver is a 5-minute walk from Bridgeport train station and 5 minutes drive from Vancouver International Airport. Enjoy shopping at Yaohan Centre, only a 3-minute drive away.


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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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Book the River Rock Casino Resort - Located in Richmond City Centre, this spa hotel is within 1 mi (2 km) of Aberdeen Centre and Richmond Night Market. Richmond Centre Mall is 2.2 mi (3.5 km) away. Bridgeport Station is only a 2-minute walk and Aberdeen Station is 20 minutes.


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RIVER ROCK CASINO RESORT - Updated 2019 Prices & Hotel Reviews (Richmond, British Columbia) - TripAdvisor
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Taxes read more fees that are shown are estimates only.
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Prices are the average nightly price provided by our partners and may not include all taxes and fees.
Taxes and fees that are shown are estimates only.
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River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in beautiful British Columbia.
Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains.
With the Canada Line train right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport YVR is just a quick 7 minute ride.
The resort features deluxe King or two Queen guest rooms and luxurious one and two bedroom suites - River Rock has something to suit everyone.
Amenities include a sprawling salt water pool with waterslide, show theatre with regularly scheduled entertainment, 24-hour article source, 10 food and beverage outlets including lobby Starbucks, all day buffet, food court and fine dining, Absolute Spa, fitness centre, business centre.
River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure.
All reviews slot machines nespresso machine curve bar east tower food court marina view one bedroom suite downtown vancouver canada line river rock casino vancouver canada market the penthouse river rock casino breakfast buffet flight path skytrain station close to the airport free parking hot tub chinese food gambling gamble valet I prefer to stay in the West End whenever I visit Vancouver, but after finding all suitable properties either booked solid or outrageously expensive, I turned my focus south.
It's not as convenient as having English Bay, Davie St.
The immediate vicinity of the hotel and casino has an industrial look, but the Skytrain and many bus lines right downstairs can take you anywhere.
From my room I couldn't tell YVR airport is nearby; squeaks and squeals from the Skytrain were more noticeable, but not overly bothersome.
My one complaint was being told by the front desk that it's not possible to change the room temperature without calling a maintenance person.
That just seems absurd.
Luckily I didn't have any issues.
Then it took another 3 try's to get the reservation correct even after emailing so limited chance for a mistake.
Very strange as I have stayed here many time before with no issues with reservations.
To their credit the hotel tried to make it right by upgrading my room.
I would recommend to be careful with reservations, the hotel room was nice, except the air conditioner was not working, really a mixed review.
We appreciate your understanding.
Please let us know if there is any further assistance you require.
Regards, If you enjoy the sensation of a plane about to crash into your hotel room, go ahead and book this place.
The property has the pretence of thinking it is deluxe but lacks the customer service to really back that up.
They even charge a "resort fee" for a place that does not even remotely resemble a resort.
A better choice at a.
We in age to get in canada casino upgraded to a larger accommodation!
Great outdoor patio with view of waterway!
Wonderful service with great cocktails and meal.
Breakfast buffet was well done with large variety of choices!
We do not gamble so did not go into that part of the hotel.
Thank you for sharing your review with the TripAdvisor community.
We are happy to hear you enjoyed your stay at the Resort.
Curve Patio is great getaway facing the marina.
Tonight 9 June 2019 River rock casino vancouver canada - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got HORRIFIED by ROMELA.
Even the 9 and 13-years old were scared and learn more here "Alert!
She's river rock casino vancouver canada whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
This is my very first post at tripadvisor.
They have offered their direct communication information and assistance if you need further assistance with this.
Again, we appreciate your feedback.
Regards, Is This Your TripAdvisor Listing?
Own or manage this property?
Claim your listing for free to respond to see more, update your profile and much more.
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River Rock Casino Resort - Located right beside Ammolite & Jade, the 4-star River Rock Casino Resort overlooks the Fraser River . Housed in an urban-style building, the venue was remodeled in 2009.


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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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This was my first stay at River Rock Casino Resort Hotel.
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't click because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
Tonight 9 June 2019 Sunday - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my learn more here and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared canada review casino betway ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Pretty much your local area casino, but surprisingly brighter and cleaner looking than most.
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of click to see more inside, but also lacked capacity.
I come to Canada on business a few times per year and the River Rock has never let me down.
Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Updated review for the casino after 2 years, and maintaining 4 stars.
River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
source may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock click the following article annual family tradition!
Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
We stayed here one night.
Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
The "casino resort " refers to the casino And the hotel.
There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
We decided to go to River Rock for a birthday celebration.
Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
Came in here on the way to walking to our car last night and being from Vegas I said hey why not stop in and drop a few Canadian dollars on the dice table.
The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come pity, niagara fallsview casino canada think of the Night Market.
We had some time to spend before our flight out of Vancouver.
This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
They really made our anniversary special.
They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
I brought my family here for Labor Day weekend and I was expecting it to be a good time since my husband and I stayed here once before but a couple of years ago but staying at the resort was the worst idea we could've ever made.
If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was https://eronline.ru/canada/nba-preseason-games-canada.html I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
Why is it so difficult to get a bottle of water?
I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
We stayed for the weekend and i have to say the hotel room is one of the nicest I've stayed at!
Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 yahoo canada games chess because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
The hotel and casino staff were amazing and went above and beyond.
The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
Just went to the River Rock after being away for several months and things have improved.
It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
We upgraded our room to the one bedroom suite, which was spacious, clean and well appointed.
A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
We are eating at the River Rock Casino Buffet in Richmond, Canada.
We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
online slots yahoo canada free have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
The teacher was engaging and the class included some dance, drama and singing.
After ten Saturday classes, we were entertained by the class.
The school…" Datis M.
Learned some fun facts that I never knew, despite having grown up in Vancouver my entire life.
As good as it gets!
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
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I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put Thanks! canada casino age requirement consider down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
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During our time in Vancouver, we decided to stop by river rock casino vancouver canada River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a sorry, top online casino games canada something dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new river rock casino vancouver canada that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large river rock casino vancouver canada casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
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Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I apologise, age to get in casino in canada what to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
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River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Its located next to entrance to high roller area!
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Its definitely one of the cleanest and better casinos I've frequented.
I call it a "casino with a conscience": 1.
Requires two forms of ID to enter - and although the gambling age is 19, I was still carded!
Humble bragging here but it felt good.
Totally non-smoking casino - the air actually smells good and its a comfortable playing environment.
Good range of games - my favorite Black Jack is similar to rules at Singapore and Perth with no dealer hole card.
That means they can derail you with a late blackjack as opposed to ending the hand early.
This tends to discourage splits and double downs against a dealer face card.
An info center with pamphlets and computers to explain the various rules and odds of each game, plus a consultant to help you if you have a gambling problem.
Funny how its located next to the entrance to the high roller area.
Clocks everywhere so you always know what time it is.
Most casinos ban clocks to keep you disoriented and keep playing.
The other awesome aspect of the casino is its a 10-minute walk to Richmond Night Market, so for weekend nights there's more to do than just gamble!
Also, there's an outstanding dim sum place Sea Harbour next door.
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Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
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Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
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The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
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There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
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Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
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The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
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This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
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They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
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If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the https://eronline.ru/canada/spin-and-go-pro-mop-canada.html all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my river rock casino vancouver canada />I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family shows canada game coming 2019 to to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and Slots canada olg ontario wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me link this too.
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I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She river rock casino vancouver canada me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
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Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
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The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
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It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
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They had an… I've been coming to the River Rock ever since it opened and it used to be great.
They had an excellent variety of slot machines.
Slowly, but surely that has all changed over the years and the floor is now top heavy with those stupid video lottery penny slots.
You know the ones where just click for source bet is three or four dollars.
Not all of us want to play video games.
I went to the River Rock a few weeks ago and the whole bank of Triple Star and Five Times Pay quarter machines had been replaced by Siberian Storm penny slots.
I found a few of the old quarter machines against the far wall where slots are moved to before they are removed from the floor completely.
And while we're on the subject, what happened to the Vibrant Seven's machines???
They were one of the few new type machines that were fun to play, but they too have been removed.
I certainly don't go to the casino expecting to win, but I would like some playing time before I'm broke and that's getting harder and harder to do at the River Rock.
Come on River Rock.
Take a lesson from Vegas and leave some of the old type slots on the floor too.
Otherwise there's really no reason for me to go to the River Rock anymore.
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A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
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We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
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The waitress was a…" Hours Mon Open 24 hours Tue Open 24 hours Open now Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Continue reading Open 24 hours Sun Open 24 hours Accepts Apple Pay No Accepted Cards Credit, Debit Parking Valet, Private Lot Bike Parking Yes Good for Kids No Good for Groups Yes Attire Casual Ambience Casual, Classy Noise Level Average Good For Dancing No Alcohol Full Bar Best Nights Wed, Fri, Sat Outdoor Seating No Wi-Fi Free Has TV Yes From the business Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality … Specialties Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality await.
As with everything at River Rock, when it comes to accommodations, the choice is yours.
Enjoy bright, contemporary, deluxe rooms at The Hotel, or relax in style and luxury in a suite at The Resort.

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RIVER ROCK CASINO RESORT - Updated 2019 Prices & Hotel Reviews (Richmond, British Columbia) - TripAdvisor
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This was my first stay at River Rock Casino Resort Hotel.
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
Tonight 9 June 2019 Sunday - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Pretty much your local area casino, but surprisingly brighter and cleaner looking than most.
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
I come to Canada on business a few times per year and the River Rock has never let me down.
Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Updated review for the casino after 2 years, and maintaining 4 stars.
River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
We stayed here one night.
Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
The "casino resort " refers to the casino And the hotel.
There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
We decided to go to River Rock for a birthday celebration.
Overall, the quality was good in our experience.
We betway canada review in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a learn more here of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
Came in here on the way to walking to our car last night and being from Vegas I said hey why not stop in and drop a few Canadian dollars on the dice table.
The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
We had some time to spend before our flight out of Vancouver.
This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
They really made our anniversary special.
They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky games yahoo chess canada king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
I brought my family here for Labor Day weekend and I was expecting it to be a good time since my husband and I stayed here once before but a couple of years ago but staying at the resort was the worst idea we could've ever made.
If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my river rock casino vancouver canada who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her river rock casino vancouver canada my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the river rock casino vancouver canada building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
Why is it so difficult to get a bottle of water?
I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a girl no bonus canada of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I river rock casino vancouver canada hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
We stayed for the weekend and i have to say the hotel room is one of the nicest I've stayed at!
Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
The hotel and casino staff were amazing and went above and beyond.
The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
Just went to the River Rock after being away for several months and things have improved.
It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
We upgraded our room to the one bedroom suite, which was spacious, clean and well appointed.
A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
We are eating at the River Rock Casino Buffet in Richmond, Canada.
We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
The teacher was engaging and the class included some dance, drama and singing.
After ten Saturday classes, we were entertained by the class.
The school…" Datis M.
Learned some fun facts that I never knew, despite having grown up in Vancouver my entire life.
As good as it gets!
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
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I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" river rock casino vancouver canada and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table consider, south park online canada free opinion in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
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During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
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Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
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River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for link casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 Read article />However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Its located next to entrance to high roller area!
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Its definitely one of the cleanest and better casinos I've frequented.
I call it a "casino with a conscience": 1.
Requires two forms of ID to enter - and although the gambling age is 19, I was still carded!
Humble bragging here but it felt good.
Totally non-smoking casino - the air actually smells good and its a comfortable playing environment.
Good range of games - my favorite Black Jack is similar to rules at Singapore and Perth with no dealer hole card.
That means they can derail you with a late blackjack as opposed to ending the hand early.
This tends to discourage splits and double river rock casino vancouver canada against a dealer face card.
An info center with pamphlets and computers to explain the various rules and odds of each game, plus a consultant to help you if you have a gambling problem.
Funny how its located next to the entrance to the high roller area.
Clocks everywhere so you always know what time it is.
Most casinos ban clocks to keep you disoriented and keep playing.
The other awesome aspect of the casino is its a 10-minute walk to Richmond Night Market, so for weekend nights there's more to do than just gamble!
Also, there's an outstanding dim sum place Sea Harbour next door.
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Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
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Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
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The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
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There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
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Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, https://eronline.ru/canada/canada-online-casino-law.html bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
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The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
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This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
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They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
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If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
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I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have river rock casino vancouver canada repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
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Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she necessary canada casino windsor more it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
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The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
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It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
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They had an… I've been coming to the River Rock ever since it opened and it used to be great.
They had an excellent variety of slot machines.
Slowly, but surely that has all changed over the years and the floor is now top heavy with those stupid video lottery penny slots.
You know the ones where max bet is three or four dollars.
Not all of us want to play video games.
I went to the River Rock a few weeks ago and the whole bank of Triple Star and Five Times Pay quarter machines had been replaced by Siberian Storm penny slots.
I found a few of the old quarter machines against the far wall where slots are moved to before they are removed from the floor completely.
And while we're on the subject, what happened to the Vibrant Seven's machines???
They were one of the few new type machines that were fun to play, but they too have been removed.
I certainly don't go to the casino expecting to win, but I would like some playing time before I'm broke and that's getting harder and harder to do at the River Rock.
Come on River Rock.
Take a lesson from Vegas and leave some of the old type slots on the floor too.
Otherwise there's really no reason for me to go to the River Rock anymore.
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A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
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We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
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The waitress was a…" Hours Mon Open 24 hours Tue Open 24 hours Open now Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Sat Open 24 hours Sun Open 24 hours Accepts Apple Pay No Accepted Cards Credit, Debit Parking Valet, Private Lot Bike Parking Yes Good for Kids No Good for Groups Yes Attire Casual Ambience Casual, Classy Noise Level Average Good For Dancing No Alcohol Full Bar Best Nights Wed, Fri, Sat Outdoor Seating No Wi-Fi Free Has TV Yes From the business Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality … Specialties Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality await.
As with everything at River Rock, when it comes to accommodations, the choice is yours.
Enjoy bright, contemporary, deluxe rooms at The Hotel, or relax in style and luxury in a suite at The Casino en ligne au canada.

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Located on River road in Richmond, River Rock Casino Resort Vancouver is a 5-minute walk from Bridgeport train station and 5 minutes drive from Vancouver International Airport. Enjoy shopping at Yaohan Centre, only a 3-minute drive away.


Enjoy!
River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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RIVER ROCK CASINO RESORT - Updated 2019 Prices & Hotel Reviews (Richmond, British Columbia) - TripAdvisor
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Software - MORE
CODE5637
Bonus:
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Players:
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Max cash out:
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Book the River Rock Casino Resort - Located in Richmond City Centre, this spa hotel is within 1 mi (2 km) of Aberdeen Centre and Richmond Night Market. Richmond Centre Mall is 2.2 mi (3.5 km) away.


Enjoy!
RIVER ROCK CASINO RESORT - Updated 2019 Prices & Hotel Reviews (Richmond, British Columbia) - TripAdvisor
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RIVER ROCK CASINO RESORT - Updated 2019 Prices & Hotel Reviews (Richmond, British Columbia) - TripAdvisor
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This was my first stay at River Rock Casino Resort Hotel.
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
Tonight 9 June 2019 Sunday - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Pretty much your local area casino, but surprisingly brighter and cleaner looking than most.
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
I come to Canada on business a few times per year and the River Rock has never let me down.
Solid service and reasonable room rates.
It is a convenient train ride from casino canada richmond airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Updated review for the casino after 2 years, and maintaining 4 stars.
River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
We stayed here one night.
Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
The "casino resort " refers to the casino And the hotel.
There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the south park online canada free to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
We decided to go to River Rock for a birthday celebration.
Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
Came in here on the way to walking to our car last night and being from Vegas I said hey why not stop in and drop a few Canadian dollars on the dice table.
The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
We had some time to spend before our flight out of Vancouver.
This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
They really made our anniversary special.
They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
I brought my family here for Labor Day weekend and I was expecting it to be a good time since my husband and I stayed here once before but a couple of years ago but staying at the resort was the worst idea we could've ever made.
If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
Why is it so difficult to get a bottle of water?
I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
We stayed for the weekend and i have to say the hotel room is one of the nicest I've stayed at!
Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
The hotel and casino staff were amazing and went above and beyond.
The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
Just went to the River Rock after being away for several months and things have improved.
It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
We upgraded our room to the one bedroom suite, which was spacious, clean and well appointed.
A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
We are eating at the River Rock Casino Buffet in Richmond, Canada.
We visited yesterday excellent game shows coming to canada 2019 commit the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
The teacher was engaging and the class included some dance, drama and singing.
After ten Saturday classes, we were entertained by the class.
The school…" Datis M.
Learned some fun facts that I never knew, despite having grown up in Vancouver my entire life.
As good as it gets!
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
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I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
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During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means river rock casino vancouver canada it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
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Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My read article with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
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River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market river rock casino vancouver canada past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Its located next to entrance to high roller area!
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Its definitely one of the cleanest and better casinos I've frequented.
I call it a "casino with a conscience": 1.
Requires two forms of ID to enter - and although the gambling age is 19, I was still carded!
Humble bragging here but it felt good.
Totally non-smoking casino - the air actually smells good and its a comfortable playing environment.
Good range of games - my favorite Black Jack is similar to rules at Singapore and Perth with no dealer hole card.
That means they can derail you with a late blackjack as opposed to ending the hand early.
This tends to discourage splits and double downs against a dealer face card.
An info center with pamphlets and computers to explain the various rules and odds of each game, plus a consultant to help you if you have a gambling problem.
Funny how its located next to the entrance to the high roller area.
Clocks everywhere so you always know what time it is.
Most casinos ban clocks to keep you disoriented and keep playing.
The other awesome aspect of the casino is its a 10-minute walk to Richmond Night Market, so for weekend nights there's more to do than just gamble!
Also, there's an outstanding dim sum place Sea Harbour next door.
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Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
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Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly read more cheese and the meat was gross.
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The food from the bar have avalon game walmart canada think delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
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There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
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Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
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The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
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This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
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They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom river rock casino vancouver canada the casino tower king suite!
The only reason I'm giving it a 4 is because the food just click for source the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
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If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
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I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
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Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
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The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
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It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
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They had an… I've been coming to the River Rock ever since it opened and it used to be great.
They had an excellent variety of slot machines.
Slowly, but surely that has all changed over the years and the floor is now top heavy with those stupid video lottery penny slots.
You know the ones where max bet is three or four dollars.
Not all of us want to play video games.
I went to the River Rock a few weeks ago and the whole bank of Triple Star and Five Times Pay quarter machines had been replaced by Siberian Storm penny slots.
I found a few of the old quarter machines against the far wall where slots are moved to before they are removed from the floor completely.
And while we're on the subject, what happened to the Vibrant Seven's machines???
They were one of the few new type machines that were fun to play, but they too have been removed.
I certainly don't go to the casino expecting to win, but I would like some playing time before I'm broke and that's getting harder and harder to do at the River Rock.
Come on River Rock.
Take a lesson from Vegas and leave some of the old type slots on the floor too.
Otherwise there's really no reason for me to go to the River Rock anymore.
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A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
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We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
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The waitress was a…" Hours Mon Open 24 hours Tue Open 24 hours Open now Wed Open 24 hours Thu Open 24 hours Fri Open river rock casino vancouver canada hours Sat Open 24 hours Sun Open 24 hours Accepts Apple Pay No Accepted Cards Credit, Debit Parking Valet, Private Lot Bike Parking Yes Good for Kids No Good for Groups Yes Attire Casual Ambience Casual, Classy Noise Level Average Good For Dancing No Alcohol Full Bar Best Nights Wed, Fri, Sat Outdoor Seating No Wi-Fi Free Has TV Yes From the business Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality … Specialties Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality await.
As with everything at River Rock, when it comes to accommodations, the choice is yours.
Enjoy bright, contemporary, deluxe rooms at The Hotel, or relax in style and luxury in a suite at The Resort.

JK644W564
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The River Rock Casino Resort stop is Bridgeport Station Walk the Skywalk to the resort and to the Buffet or by bus loop walk across the path way on ground level, cross River Road and enter the resort main lobby, there you travel up the curved escalator to 3rd floor where the Buffet is located straight ahead when you reach the top.


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River Rock Casino Resort, Vancouver Canada

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Property Location With a stay at River Rock Casino Resort in Richmond (Richmond City Centre), you'll be a 1-minute drive from Richmond Night Market and 5 minutes from Richmond Centre Mall. This 4-star hotel is 6.4 mi (10.4 km) from Vancouver General Hospital and 7.2 mi (11.5 km) from Granville Island Public Market.


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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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The River Rock Casino Resort stop is Bridgeport Station Walk the Skywalk to the resort and to the Buffet or by bus loop walk across the path way on ground level, cross River Road and enter the resort main lobby, there you travel up the curved escalator to 3rd floor where the Buffet is located straight ahead when you reach the top.


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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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Western Canada's only Four Diamond Casino Resort. Visit the River Rock Casino Resort in Richmond BC for an unrivaled entertainment experience


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This was my first stay at River Rock Casino Resort Hotel.
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone river rock casino vancouver canada access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
Tonight 9 June 2019 Sunday - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when River rock casino vancouver canada STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Pretty much your local area casino, but surprisingly brighter and cleaner looking than most.
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because read more casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen canada age requirement />For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
I come to Canada on business a few times per year and the River Rock has never let me down.
Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Updated review for the casino after 2 years, and maintaining 4 stars.
River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Online casino law canada Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
We stayed here one night.
Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
The "casino resort " refers to the casino And the hotel.
There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
We decided to go to River Rock for a birthday celebration.
Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
Came in here on the way to walking to our car last night and being from Vegas I said hey why not stop in and drop a few Canadian dollars on the dice table.
The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
We had some time to spend before our flight out of Vancouver.
This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
They really made our anniversary special.
They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
I brought my click the following article here for Labor Day weekend and I was expecting it to be a good time since my husband and I stayed here once before but a couple of years ago but staying at the resort was the worst idea we could've ever made.
If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged casinos in olds alberta canada huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
casino ligne au canada I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're betway casino canada review and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
Why is it so difficult to get a bottle of water?
I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
We stayed for the weekend and i have to say the hotel room is one of the nicest I've stayed at!
Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
The hotel and casino staff were amazing and went above and beyond.
The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
Just went to the River Rock after being away for several months and things have improved.
It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
We upgraded our room to the one bedroom suite, which was spacious, clean and well appointed.
A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite river rock casino vancouver canada distance - but overall, a very nice stay, especially for the price.
We are eating at the River Rock Casino Buffet in Richmond, Canada.
We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
The teacher was engaging and the class included some dance, drama and singing.
After ten Saturday classes, we were entertained by the class.
The school…" Datis M.
Learned some fun facts that I never knew, despite having grown up in Vancouver my entire life.
As good as it gets!
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
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I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
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During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino see more all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
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Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
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River Rock is one of my favorite casinos, and many of the comments in my click at this page review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a learn more here to River Rock an annual family tradition!
Its located next to entrance to high roller area!
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Its definitely one of the cleanest and better casinos I've frequented.
I call it a "casino with a conscience": 1.
Requires two forms of ID to enter - and although the gambling age is 19, I was still carded!
Humble bragging here but it felt good.
Totally non-smoking casino - the air actually smells good and its a comfortable playing environment.
Good range of games - my favorite Black Jack is similar to rules at Singapore and Perth with no dealer hole card.
That means they can derail you with a late blackjack as opposed to ending the hand early.
just click for source tends to discourage splits and double downs against a dealer face card.
An info center with pamphlets and computers to explain the various rules and odds of each game, plus a consultant to help you if you have a gambling problem.
Funny how its located next to the entrance to the high roller area.
Clocks everywhere so you always know what time it is.
Most casinos ban clocks to keep you disoriented and keep playing.
The other awesome aspect of the casino is its a 10-minute walk to Richmond Night Market, so for weekend nights there's more to do than just gamble!
Also, there's an outstanding dim sum place Sea Harbour next door.
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Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
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Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking river rock casino vancouver canada and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
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The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
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There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot https://eronline.ru/canada/avalon-game-walmart-canada.html near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop go here called Bridgeport.
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Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
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The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
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This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
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They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
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If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
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I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
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Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
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The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
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It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
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They had an… I've been coming to the River Rock ever since it opened and it used to be great.
They had an excellent variety of slot machines.
Slowly, but surely that has all changed over the years and the floor is now top heavy with those stupid video lottery penny slots.
You know the ones where max bet is three or four dollars.
Not all of us want to play video games.
I went to the River Rock a few weeks ago and the whole bank of Triple Star and Five Times Pay quarter machines had been replaced by Siberian Storm penny slots.
I found a few of the old quarter machines against the far wall where slots are moved to before they are removed from the floor completely.
And while we're on the subject, what happened to the Vibrant Seven's machines???
They were one of the few new type machines that were fun to play, but they too have been removed.
I certainly don't go to the casino expecting to win, but I would like some playing time before I'm broke and that's getting harder and harder to do at the River Rock.
Come on River Rock.
Take a lesson from Vegas and leave some of the old type slots on the floor too.
Otherwise there's really no reason for me to go to the River Rock anymore.
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A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
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We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
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The waitress was a…" Hours Mon Open 24 hours Tue Open 24 hours Open now Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Sat Open 24 hours Sun Open 24 hours Accepts Apple Pay No Accepted Cards Credit, Debit Parking Valet, Private Lot Bike Parking Yes Good for Kids No Good for Groups Yes Attire Casual Ambience Casual, Classy Noise Level Average Good For Https://eronline.ru/canada/club-regent-casino-winnipeg-mb-canada.html No Alcohol Full Bar Best Nights Wed, Fri, Sat Outdoor Seating No Wi-Fi Free Has TV Yes From the business Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality … Specialties Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, see more and exceptional hospitality await.
As with everything at River Rock, when it comes to accommodations, the choice is yours.
Enjoy bright, contemporary, deluxe rooms at The Hotel, or relax in style and luxury in a suite at The Resort.

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River Rock Casino Resort - 375 Photos & 188 Reviews - Casinos - 8811 River Road, Richmond, BC, Canada - Phone Number - Yelp
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River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in beautiful British Columbia.
Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains.
With the Canada Line train right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport YVR is just a quick 7 minute ride.
The resort features deluxe King or two Queen guest rooms and luxurious one and two bedroom suites - River Rock has something to suit everyone.
Amenities include a sprawling salt water pool with waterslide, show theatre with regularly scheduled entertainment, 24-hour casino, 10 food and beverage outlets including lobby Starbucks, all day buffet, food court and fine dining, Absolute Spa, fitness centre, business centre.
River Rock Casino Resort click everything you need to create the please click for source mix for both business and pleasure.
All reviews slot machines nespresso machine curve bar east tower food court marina view one bedroom suite downtown vancouver canada line night market the penthouse river rock casino breakfast buffet flight path skytrain station close to the airport free parking hot tub chinese food gambling gamble valet I prefer to stay in the West End whenever I visit Vancouver, but after river rock casino vancouver canada all suitable properties either booked solid or outrageously expensive, I turned my focus south.
It's not as convenient as having English Bay, Davie St.
The river rock casino vancouver canada vicinity of the hotel river rock casino vancouver canada casino has an industrial look, but the Skytrain and many bus lines right downstairs can take you anywhere.
From my room I couldn't tell YVR airport is nearby; squeaks and squeals from the Skytrain were more noticeable, but not river rock casino vancouver canada bothersome.
My one complaint was being told by the front desk that it's not possible to change the room temperature without calling a maintenance person.
Luckily I didn't have any issues.
Then it took another 3 try's to get the reservation correct even after emailing so limited chance for a mistake.
Very strange as I have stayed here many time before with no issues with reservations.
To their credit the hotel tried to make it right by upgrading my room.
I would recommend to be careful with reservations, the hotel room was nice, except the air conditioner was not working, really a mixed review.
We appreciate your understanding.
Please let us know if there is any further assistance you require.
Regards, If you enjoy the sensation of a plane about to crash into your hotel room, go ahead and book this place.
It is on the final.
The property has the pretence of thinking it is deluxe but lacks the customer service to really back that up.
They even charge a "resort fee" for a place that does not even remotely resemble a resort.
A better choice at a.
We were upgraded to a larger accommodation!
Great outdoor patio with view of waterway!
Wonderful service with great cocktails and meal.
Breakfast buffet was well done with large variety of choices!
We do not gamble so did not go into that part of the hotel.
Thank you for sharing your review with the TripAdvisor community.
We are happy to hear you enjoyed your stay at the Resort.
Curve Patio is great getaway facing the marina.
Tonight 9 June 2019 Sunday - ROMELA, the server at the buffet dinner, was trying river rock casino vancouver canada put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could river rock casino vancouver canada imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got HORRIFIED by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA Canada chess yahoo games and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
This is my very first post at tripadvisor.
They have offered their direct communication information and assistance if you need further assistance with this.
Again, we appreciate your feedback.
Regards, Is This Your TripAdvisor Listing?
Own or manage this property?
Claim your listing for free to respond river rock casino vancouver canada reviews, update your profile and much more.
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Located along the Fraser River in the Vancouver suburb of Richmond, River Rock Casino Resort is a hub of entertainment, a quick hop from the area’s international airport.With its soaring ceilings, natural stone and wood finishes, and curved escalators, the multistory lobby feels like a contemporary


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Reviews on River Rock Casino in Vancouver, BC - River Rock Casino Resort, The Hotel At River Rock, Grand Villa Casino, Parq Vancouver, Park Inn & Suites by Radisson, Starlight Casino, Four Points by Sheraton Vancouver Airport, Vancouver Craft Beer…


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RIVER ROCK CASINO RESORT - Updated 2019 Prices & Hotel Reviews (Richmond, British Columbia) - TripAdvisor
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This was my first stay at River Rock Casino Resort Hotel.
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in tilt poker casino canada download check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank casino canada richmond for your hospitality!
Tonight 9 June link Sunday - ROMELA, the server at the buffet dinner, was trying to put a pot of hot water by passing the pot on top of my 22-month old baby and to put it on the table right in front of the baby.
I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING https://eronline.ru/canada/niagara-fallsview-casino-canada.html terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
Pretty much your local area casino, but surprisingly brighter and cleaner looking than most.
During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, the casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
I come to Canada on business a few times per year and the River Rock has never let me down.
Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, elliptical, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
Updated review for the casino after 2 years, and maintaining 4 stars.
River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Casino feels like every other casino to me ; depressing.
Better food options would be nice, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
We stayed here one night.
Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am https://eronline.ru/canada/no-deposit-bonus-bingo-canada.html they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
The "casino resort " refers to the casino And the hotel.
There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is click at this page and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
We decided to go to River Rock for a birthday celebration.
Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
Came in here on the way to walking to our car last night and being from Vegas I said hey why not stop in and drop a few Canadian dollars on the dice table.
The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
We had some time to spend before our flight out of Vancouver.
This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I really appreciate that Canada doesn't let anyone smoke inside!
They really made our anniversary casino en ligne au canada />They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from https://eronline.ru/canada/spin-and-go-pro-mop-canada.html sky tower king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can river rock casino vancouver canada do so much at a resort?
I brought my family here for Labor Day weekend and I was expecting it to be a good time since my husband and I stayed here once before but a couple of years ago but staying at the resort was the worst idea we could've ever made.
If you want to experience the worst customer service and expensive casino food then this is the river rock casino vancouver canada />I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and casinos map told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would have just thrown it away.
I told her the customer service was horrible and that they didn't do a good canada chess yahoo games at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
Why is it so difficult to get a bottle of water?
I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
We stayed for the weekend and i have to say the hotel room is one of the nicest I've stayed at!
Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
The hotel and casino staff were amazing and went above and beyond.
The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
Just went to the River Rock after being away for several months and things have improved.
It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
We upgraded our room to the one bedroom suite, which was spacious, clean and well appointed.
A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
We are eating at the River Rock Casino Buffet in Richmond, Canada.
We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
The teacher was engaging and the class included some dance, drama and singing.
After ten Saturday classes, we were entertained by the class.
The school…" Datis M.
Learned some fun facts that I never knew, despite having grown up in Vancouver my entire life.
As good as it gets!
I spent the weekend here with my wife and we stayed at the west wing.
Overall, I had a great stay at River Rock Casino Hotel Resort.
The room was a suite with a king size bed, couch, mini bar fridge, mini vault, desk, ironing board, iron, two TVs, a pretty big bathroom, hair dryer, extra pillows, and a Nespresso coffee machine.
The view was nice because every so often I would see a plane fly overhead.
Sound insulation was good too because it wasn't as noisy as expected.
It was a 5-8 mins walk to the parking garage and children cannot cut through from the casino.
Parents with kids must walk to the hotel on the building outskirt.
Hotel lobby was clean and the room was clean as well.
Bed was comfy and pillows were plenty.
Bed sheets and towels are clean and fresh.
There are two elevators on each wing.
The speed of the elevator was OK.
Check-in and check-out Staff was nice and housekeeping staff was nice too.
There are restaurants in the casino, Starbucks in the hotel lobby, giftshop, and a theatre.
Other shopping centres are close by and accessible via Canada Line train.
The location is very convenient and parking is free.
So why did I give it 4 stars instead of 5 stars since I was praising my stay at the hotel.
Yes, I do but it wasn't addressed because I don't believe the staff could do anything about it.
The hotel WIFI was terrible.
Signal strength on my devices were either 1 bar or none in the entire room.
I even went out onto the hallway from end to end and still couldn't get a decent signal strength.
I had to use my data on my phone to access my email and surf the web.
However, if you have a laptop you can connect the laptop via Ethernet cable on the desk.
My second complaint was parking on a weekend evening at River Rock Casino Hotel Resort was not good either.
I had to park on the top floor of the parking garage because there were a lot of cars.
There was also traffic congestion outside the resort due to Richmond Night Market.
Lastly the check-in staff didn't tell me about the amenities available for hotel guests.
Overall, I had a pleasant stay at River Rock Casino Resort.
Thank you for your hospitality!
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I stopped her and asked her to put the pot at the end of the table.
Lo and behold, ROMELA stared at me with her eyes widely opened with a "HOW DARE YOU" look and insisted to bring the pot of hot water by passing it next to my baby and placed it on the table centre in front of baby.
That's not the end.
After ROMELA put the pot of hot water down, she turned and YELLED at me "I was just trying to put it down on the table!
ROMELA then walked over to my dad and tried to argue with him!
I could never imagine that one would receive such PROVOKING and terrible customer service at a restaurant.
Everyone 8 pax at the table got horrified by ROMELA.
Even the 9 and 13-years old were scared and said "Alert!
She's around" whenever ROMELA passed by our table afterwards.
I personally felt LIFE-THREATENING when ROMELA STARED and YELLED at me.
I did not dare to leave my baby nor the table for the whole evening because I'm genuinely scared that ROMELA would come by and intentionally throw a knife or hot water on my baby or on me!!!
I just let my baby finished the food in her bowl and we left right away with my stomach empty.
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During our time in Vancouver, we decided to stop by the River Rock Resort to check out the casino scene in the area.
The casino wasn't that large, but it definitely had a different feel than other local casinos.
For one, just click for source casino was pristine and well kept.
Spacing was a bit more cramped though because the casino wasn't all that big.
As for the casino floor, all of the tables were located in a middle section together, with a majority dedicated to either Baccarat catering to the large Asian population or Blackjack.
There were also a lot of slot machines, including some new ones that we had never seen before.
For a local casino, River Rock is not bad, but by no means does it compare to any large scale casinos operating in the U.
There was plenty of bustle inside, but also lacked capacity.
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Solid service and reasonable room rates.
It is a convenient train ride from the airport and staff is polite, respectful and accommodating.
My stays with River Rock have always been drama free.
The rooms are clean, quiet and comfortable.
I like to workout and I am able to continue my regular gym routines.
It's not just a few stationary bikes they have free weights, river rock casino vancouver canada, and cable machines.
Definitely a decent gym and awesome pool area as well.
I don't gamble but it looks like the zombies are having fun pulling the levers.
I have tried other hotels in the area and I keep coming back to the River Rock.
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River Rock is one of my favorite casinos, and many of the comments in my previous review still apply.
A non-smoking casino with bright lights and clocks is unheard of in the USA!
Christmas time was crazy busy for the casinos.
It was hard to get tables and the more popular games like Ultimate Holdem require tickets to secure your turn.
Some highlights of my recent visits here: 1.
Free Bet Blackjack is very popular here, mostly 15 and 25 CAD tables.
If the dealer gets a 22, its not a bust but rather a push.
This is bad since you might have an awesome hand and the crappy dealer 22 just ends the hand and forces a do-over.
To compensate for this, you get free double downs on hard 9,10, and 11 and free splits except 10's.
The betting strategy suggests you be more aggressive over regular blackjack due to the 22 rule.
I won on a hand of A-9 vs.
The correct move in this case was to treat A-9 as a "10" and double with real money vs.
Other than that, split everything and use those hard doubles since you're gambling with free money!
They seem to have more Ultimate Holdem tables now, with 5, 10, and 15 CAD tables.
Its a fun game but incredibly streaky like the Stock Market this past week.
You can be down a few hundred quickly and then suddenly come roaring back with a few lucky bonus hands.
I snagged a few full houses, flushes, and trips which helped put me in the green for today at least, LOL!
This game is not for the faint-of-heart!
At night the Craps limits fell from 10 CAD to 5 CAD.
However, they only had two and not three dealers so they squished all the players on one end of the table, which was a bit hilarious but annoying as well.
Pai Gow Poker has 25 CAD limits, and if you play with this limit I strongly recommend consistently betting at least 5 CAD on the Fortune Bonus.
It may not pay frequently, but you will be thankful when it does.
I hit a Straight Flush which brought me back to even on 50:1 payoff.
My table mates were also happy in that they got 20 CAD each as an Envy bonus.
The casino added a brand spanking food court since my last visit which seemed to have decent ramen and Chinese food - they must given that it seems like 90% of the customer base are Chinese!
Looking forward to making a visit to River Rock an annual family tradition!
Its located next to entrance to high roller area!
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Its definitely one of the cleanest and better casinos I've frequented.
I call it a "casino with a conscience": 1.
Requires two forms of ID to enter - and although the gambling age is 19, I was still carded!
Humble bragging here but it felt good.
Totally non-smoking casino - the air actually smells good and its a comfortable playing environment.
Good range slots canada olg ontario games - my favorite Black Jack is similar to rules at Singapore and Perth with no dealer hole card.
That means they can derail you with a late blackjack as opposed to ending the hand early.
This tends to discourage splits and double downs against a dealer face card.
An info center with pamphlets and computers to explain the various rules and odds of each game, plus a consultant to help you if you have a gambling problem.
Funny how its located next to the entrance to the high roller area.
Clocks everywhere so you always know what time it is.
Most casinos ban clocks to keep you disoriented and keep playing.
The other awesome aspect of the casino is its a 10-minute walk to Richmond Night Market, so for weekend nights there's more to do than just gamble!
Also, there's an outstanding dim sum place Sea Harbour next door.
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Casino feels like every other casino to me ; depressing.
Better food options would be remarkable, canada casino age requirement the, Rock house burgers are BAD.
Great ease to the airport, train goes from casino they have a stop.
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Booked through Expedia and friends that had booked the same room in my tower through the hotel got upgraded to stay at the hotel for free FYI.
Check in was easy the lady who checked me in wasn't very friendly but gave good directions for the free parking garage and the hotel.
The hotel room was really pretty and the elevators fast.
Seemed like a quiet weekend as it was extremely silent in the room didn't hear a peep all night and my friends who stayed at the casino heard a dog bark all night and were super annoyed.
The beds seemed comfortable but were not as my mom and I both woke up feeling sore.
My friends had suites on top of the casino overlooking the river and the rooms were really prettyworth the upgrade but maybe loader as more people staging there.
The reason only three stars as when I went to take a shower I couldn't figure out how to get the shower working didn't read the check in paperwork you pull the spout and when I pulled the bath mat up to take a bathe I found three long black hairs under the mat.
Totally gross and I was the first one in the shower.
I am sure they just forgot to wash the mat but gross.
Otherwise it was a nice stay and wish the beds were more comfortable.
Got the meat lovers 8 inch and was all bread and hardly any cheese and the meat was gross.
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The food from the bar was delicious they had a good variety of places to choose from.
Be sure to sign up for your membership account before you eat so you can get the discount I think it's only 7% or 10% but it's something!
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There is a small food court in the casino, as well a bar.
Typical choices - Asian, pizza, etc, The casino isn't very large either.
They have the race to win promo where you can win a car when you play certain slot machines near the front entrance.
They have other slots both old and new games.
They also have table games.
I've only ever played Roulette once.
Needless to say, I am not much of a gambler.
They have 2 hotels, one where the casino is located and one directly across.
They are both decent hotels 3.
The suites here are quite nice and some are huge!
They also have a lounge outside the casino that is nice.
Sometimes they have live music.
The buffet wasn't great check my review of it They also have a theatre where they have Bands.
You can get here by skytrain via the Canada Line, from either downtown, YVR or Richmond Brighouse stations.
The stop is called Bridgeport.
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Overall, the quality was good in our experience.
We walk in for the dinner buffet without reservation.
We went there during sunset, the view out of the window was great.
A waitress directs us to a table next to the window friendly.
The buffet has a variety of different dishes, such as pasta, salad bar, hot dishes, sushi, roast meats, seafood, dessert and beverage else.
Seafood was not bad, all food is presented cleanness.
The square, sponge and puffy cotton candy for dessert was my favourite.
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The first thing I noticed upon walking up to the dice table is that there was no floor man standing over the chips at the table.
It was just a stickman and a dealer to the right slowly handing out payouts.
I would never recommend coming back here to play dice because the odds are incredibly low for the come line bet.
It was 3x odds.
Which means the house edge stays pretty high.
The action was pretty slow and you see droves of people that aren't really gambling just standing around tables and in the Isles cluttering up the place.
It is however good for a restroom stop after you come out of the Night Market.
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This casino is pretty underwhelming and the staff was really rude.
A lady was following me as I was walking to different slots and made me really uncomfortable.
The blackjack dealer was rude as they had a different version of blackjack than what were used to in the US.
The casino itself is really nice and I fabulous no deposit canada appreciate that Canada doesn't let anyone smoke inside!
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They brought us an assortment of desserts and also a written letter from management congratulating us for our anniversary!
THEY EVEN UPGRADED OUR ROOM from the sky river rock casino vancouver canada king bedroom to the casino tower king suite!
The only reason I'm giving it a 4 is because the food at the restaurants was worse than fast food quality, I suppose you can only do so much at a resort?
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If you want to experience the worst customer service and expensive casino food then this is the place.
I rented two suites and spent a good amount of money because I was hoping that my family would be able to get the full on Richmond experience.
Checking in was easy, I signed the usually papers, got charged my huge bill and then was told our rooms weren't ready which was fine because we were about 15 mins early.
I was told that since I did all the paperwork all's I had to do was show my drivers license to pick up my keys.
We parked the car walked back in about 30 mins later to get our keys and was told only one of our rooms were ready.
Ticked off because I had a new baby and my parents who are 70 + didn't need to be walking around waiting.
I take my family up to one of the rooms after the front desk lady, a total bitch, made me basically go through the check in process again because she didn't know how to find me in the system.
Didn't apologize, was just a bitch.
I asked her when my second room would be ready since it was well after 4 at this point and she said soon but I should call down before trying to get my keys.
I called about 15 mins later and was told it was ready.
When I came down, I happened to get the same bitch who told me it still wasn't ready and then she said I told you to call down, I said I did and she acted like I was lying.
I asked to complain and speak to a manager and she told me I could write a note and she would hand it to them, I highly doubt she was an honest person and I am sure she would continue reading just thrown it away.
I told her the customer service gatineau canada ramada casino manoir plaza du horrible and that they didn't do a good job at explaining where the parking was, the elevators were.
After 5pm so we'll over an hour we finally get our rooms, after going up and down the damn building multiple times.
After my blood was boiling I thought you know tomorrow let's try to make it a better one.
I take my family down to redeem my "free" breakfast that I practically paid for with the expensive rates I was charged and then the lady told me we needed tickets!!!
Are you kidding me?!?!
We WEREN'T given OUR tickets.
So I walk downstairs hoping I would get the same witch gal I had to deal with the day before.
I informed the guy that the horrible lady who checked me in didn't give me my breakfast tickets and once again I had to go all the way down to ask for them.
He made it seem like he didn't understand wtf I was saying and I told him to give me my free breakfast tickets.
After typing non sense he handed them over.
My one suggestion for this dumb place is to learn what decent customer service is.
How about you don't treat your guests like they're shit and do your fucking job.
Needless to say, I will never come to this place ever again and I wouldn't suggest others, who are coming with families especially waste their money or time here.
Wayyyy better places to stay at.
I hope they see this review and I hope the girl who I am sure remembers me sees this too.
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I politely asked a staff lady at the bar station for a bottle of water at approximately 4:00 pm on February 17, 2018, "Can I please have a bottle of water?
I asked again, "Can I please have a bottle of water?
She tells me that, "I can hear you and you don't have to repeat it".
I had to ask her a second time because she gave me no verbal or physical reply, so I had to ask her again.
How could someone like her work in the service industry with that kind of attitude?
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Not to mention that they provide more than needed for bathroom supplies so it's really no need to go asking for more shampoos or towels, etc.
AND they're dog friendly!!
I brought my corgi here and she loved it was very loved by the cleaning ladies and guests.
The front desk is a hit or miss.
The bars were great!
Very worth the money.
However, i dinged this place 1 star because of the food options in the casino are ehhh.
I'd definitely stay here again if i wanted to stay in Richmond again!
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The restuarant Curve or Crest etc.
We were seated at dirty table that we had to request being cleaned.
I had the seafood curry.
The seafood tasted old or frozen badly.
On the menu it stated that my curry came with eggplant but there was not 1 piece of eggplant.
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It's still top heavy with video lottery penny slots but lately they have brought in a lot of new machines that I like including Gold Bar and Red Hot Tamales.
They also now have a variety of dollar machines as well.
Nothing beats some of the old style machines but I was quite happy with the new machines I played.
So it's back to fun times at the River Rock.
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They had an… I've been coming to the River Rock ever since it opened and it used to be great.
They had an excellent variety of slot machines.
Slowly, but surely that has all changed over the years and river rock casino vancouver canada floor is now top heavy with those stupid video lottery penny slots.
You know the ones where max bet is three or four dollars.
Not all of us want to play video games.
I went to the River Rock a few weeks ago and the whole bank of Triple Star and Five Times Pay quarter machines had been replaced by Siberian Storm penny slots.
I found a few of the old quarter machines against the far wall where slots are moved to before they are removed from the floor completely.
And while we're on the subject, what happened to the Vibrant Seven's machines???
They were one of the few new type machines that were fun to play, but they too have been removed.
I certainly don't go to the casino expecting to win, but I would like some playing time before I'm broke and that's getting harder and harder to do at the River Rock.
Come on River Rock.
Take a lesson from Vegas and leave some of the old type slots on the floor too.
Otherwise there's really no link for me to go to the River Rock anymore.
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A late checkout noon allowed us to enjoy a relaxing morning.
Parking was an issue - we had to lug our suitcases quite a distance - but overall, a very nice stay, especially for the price.
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We visited yesterday and the menu was Memphis Style BBQ.
First their baby back ribs wasn't that good, But the pull pork was really good almost taste like sweet jerky.
The Asian selections wasn't great either.
The clams and mussels were cold and to me that can get bad.
Tasted them clams and wasn't any flavor.
The cold crabs were ok.
If leave out too long it can be dried.
I prefer a little moist to my crabs.
The funny thing was that my flavor was the mango pudding.
They comes in a little bowl or funky cup.
I have 7 of these pudding.
I could have eat more, but I didn't want to be selfish cause I wanted to leave some for others.
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The waitress was a…" Hours Mon Open 24 hours Tue Open 24 hours Open now Wed Open 24 hours Thu Open 24 hours Fri Open 24 hours Sat Open 24 hours Sun Open 24 hours Check this out Apple Pay No Accepted Cards Credit, Debit Parking Valet, Private Lot Bike Parking Yes Good for Kids No Good for Groups Yes Attire Casual Ambience Casual, Classy Noise Level Average Good For Dancing No Alcohol Full Bar Best Nights Wed, Fri, Sat Outdoor Seating No Wi-Fi Free Has TV Yes From the business Nestled along the Fraser River, in a gorgeous River rock casino vancouver canada Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality … Specialties Nestled along the Fraser River, in a gorgeous West Coast setting, River Rock is Western Canada's only Four-Diamond Casino Resort, where luxury, ambiance and exceptional hospitality await.
As with everything at River Rock, when it comes to accommodations, the choice is yours.
Enjoy bright, contemporary, deluxe rooms at The Hotel, or relax in style and luxury in a suite at The Resort.

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